members are responsible for:

QCN members are responsible for: • Determining if the dwelling or  business is a good application for the installation of a heat pump, which may include the condition of the structure as well as living habits of the residents; for example, a home in obvious need of extensive structural repair would not be a good application • Determining the legal owner of the dwelling prior to applying for program financing • Ensuring that the installation of the heat pump does not alter the structural integrity of the dwelling • Informing customer, preferably in writing, of details about the heat pump installation prior to beginning work, including: − type of equipment and accessories − weatherization work required − location of heat pump units − location of registers, return air grilles, thermostats, ductwork, etc. − alterations to home − time frame for installation